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Privacy Policy

This privacy policy describes how Teddie & Mae collects, uses, and shares personal information when you visit our website or make a purchase from us. By using our services and products, you agree to this privacy policy.

INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data includes all data with which you can be personally identified.

1.2 The data controller for data processing on this website in accordance with the General Data Protection Regulation (GDPR) is the store name. The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the string "https://" and the lock icon in your browser bar.

DATA PROTECTION WHEN VISITING OUR WEBSITE

When you use our website purely for informational purposes, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

COOKIES

To make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process certain user information, such as browser and location data, as well as IP address values. Persistent cookies are automatically deleted after a specified period, which can differ depending on the cookie.

Some cookies are used to simplify the order process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6(1)(b) GDPR either for the execution of the contract or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.

Under certain circumstances, we work with advertising partners who help us make our internet offering more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we cooperate with aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the information collected in the following paragraphs.

COOKIE SETTINGS

Please note that you can set your browser to inform you about the placement of cookies and individually decide on their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser manages cookie settings differently. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these instructions for the respective browsers under the following links:

Please note that if you do not accept cookies, the functionality of our website may be limited.

CONTACTING US

When contacting us (e.g., via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact aims at concluding a contract, the additional legal basis for the processing is Art. 6(1)(b) GDPR. Your data will be deleted after the final processing of your inquiry; this is the case when it can be inferred from the circumstances that the relevant facts have been clarified conclusively and provided that there are no statutory retention obligations.

DATA PROTECTION WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT PROCESSING

In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. The data collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the controller's address mentioned above. We store and use the data you provide for the processing of the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with respect to tax and commercial retention periods and deleted after these periods, unless you have expressly consented to further use of your data or unless we have reserved a further data use which is permitted by law and about which we inform you below.

USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Subscription to our email newsletter

When you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing any additional data is voluntary and will be used to address you personally. For the delivery of the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter after you have expressly confirmed that you agree to receive newsletters. We will then send you a confirmation email asking you to confirm that you wish to receive the newsletter in the future by clicking on a corresponding link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR. When registering for the newsletter, we store your IP address as provided by the internet service provider (ISP) as well as the date and time of registration to be able to trace any possible misuse of your email address at a later time. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller mentioned above. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or unless we reserve the right to further data use which is permitted by law and about which we inform you in this declaration.

6.2 Sending of email newsletters to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services to those already purchased from our range via email. For this, we do not need to obtain separate consent from you. The data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, no email will be sent by us. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the controller mentioned at the beginning. The only costs you incur are the transmission costs according to the base tariffs. Upon receipt of your objection, the use of your email address for advertising purposes will cease immediately.

DATA PROTECTION IN THE PROCESSING OF ORDERS

7.1 The personal data collected by us will be passed on to the transport company entrusted with the delivery as part of the contract processing, to the extent that this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution as part of the payment processing, if this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is Art. 6(1)(b) GDPR.

7.2 Use of payment service providers

Paypal

When paying via PayPal, credit card via PayPal, direct debit via PayPal, or, if offered, "purchase on account" or "installment payment" via PayPal, we will pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The transfer takes place in accordance with Art. 6(1)(b) GDPR and only to the extent that this is necessary for the payment processing.

PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or, if offered, "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6(1)(f) GDPR on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of a payment default for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the results of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data is included in the calculation of the score values, but not exclusively. Further data protection information, including the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

RIGHTS OF THE DATA SUBJECT

8.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) towards the data controller regarding the processing of your personal data, which we inform you about below:

  • Right of access pursuant to Art. 15 GDPR: In particular, you have a right to obtain information about your personal data processed by us, the purposes of processing, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, lodging a complaint with a supervisory authority, the source of your data if it was not collected by us, the existence of automated decision-making including profiling and, where applicable, meaningful information about the logic involved and the significance and envisaged consequences of such processing concerning you, as well as your right to be informed about the safeguards pursuant to Art. 46 GDPR when your data is transferred to third countries.

  • Right to rectification pursuant to Art. 16 GDPR: You have a right to the immediate rectification of inaccurate data concerning you and/or the completion of your incomplete data stored by us.

  • Right to erasure pursuant to Art. 17 GDPR: You have the right to demand the erasure of your personal data when the conditions of Art. 17(1) GDPR are met. However, this right does not apply, in particular, when the processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.

  • Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data as long as the accuracy of your data contested by you is verified, when you refuse the erasure of your data due to unlawful data processing and request the restriction of its use instead, when you need your data for the establishment, exercise, or defense of legal claims after we no longer need this data once the purpose has been achieved, or when you have objected to processing due to your particular situation, pending the verification of whether our legitimate grounds prevail.

  • Right to be informed pursuant to Art. 19 GDPR: If you have asserted the right to rectification, erasure, or restriction of processing against the data controller, the controller is obliged to communicate this rectification or erasure of data or restriction of processing to all recipients to whom your personal data has been disclosed, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.

  • Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format, or to request its transfer to another controller, where technically feasible.

  • Right to withdraw consent pursuant to Art. 7(3) GDPR: You have the right to withdraw any consent once given to us at any time with effect for the future. In the case of withdrawal, we will immediately delete the data concerned, as long as further processing cannot be based on a legal basis for consent-free processing. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

  • Right to lodge a complaint pursuant to Art. 77 GDPR: If you consider that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, without prejudice to any other administrative or judicial remedy.

8.2 RIGHT TO OBJECT

If we process your personal data in the context of a balance of interests based on our overriding legitimate interest, you have the right at any time to object to this processing with effect for the future on grounds that arise from your particular situation.

If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to further processing if we can demonstrate compelling legitimate grounds for processing that override your interests, fundamental rights, and freedoms, or if the processing is for the establishment, exercise, or defense of legal claims.

If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can object as described above.

If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.

DURATION OF STORAGE OF PERSONAL DATA

The duration of the storage of personal data is determined by the respective statutory retention period (e.g., commercial and tax retention periods). After the expiry of the period, the corresponding data will be routinely deleted, provided that it is no longer necessary for the fulfillment or initiation of the contract and/or on our part, there is no longer any legitimate interest in the further storage.

This privacy policy is based on GDPR and other data protection laws and regulations applicable to our business.

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